How to lookup your order status for all online orders:

1. Locate the email confirmation that was sent you at the time you submitted your online order. This email was sent to the address you provided during your checkout. To help you find this email simply search for messages sent from orders@badgebarn.com See figure A below

**If you can not locate your email order confirmation click here**

2. In the middle of this email confirmation is a secure hyperlink that will take you directly to an order status page that contains shipment tracking information on your order. See below sample

 

3. This link will take you to a copy of your online order and status screen.

Located below the shopping cart area you will find the order status area that displays the order status and tracking number if available. Please note that if the order has not shipped the Order Status area may appear blank or display a message of when the order is expected to ship. If you believe that the order is overdue please click here to have us research the current production status and anticipated shipping date.

If the order has shipped the order status box will say Shipped and there will be the carrier and it's tracking number below. This tracking number is hyperlinked to the carriers tracking website.

Example of an order that has NOT shipped ---- Example of an order that has shipped

<----- Click to Track

Once you click on the tracking number you be directed to the carriers web site and shown details of the shipment.

Please note that USPS does not provide real time in transit tracking. The system will be able to confirm that we have transmitted package data and that the package has been or not been delivered. All other carriers such as FedEx, DHL and UPS will have package progress details.

---

Can't Find Your Email Confirmation?
Order not shown as shipped but is overdue?
Order is shown as shipped but never arrived?
Please use the easy to use forms below to submit a written research request to customer service.

Use this Research Request Form to:
Have Customer Service Research an Order shown on order status as Shipped but been deliveried and appears to be missing or lost in transit.
OR
Have Customer Research an Order shown on the order status as Not Shipped and need to know when the order is due to be sent

Order Status Shows As Shipped
Order Status Shows As NOTShipped
Last 4 Digits of Order Number
Your Name
Phone Number
Email Address
Question

---

Use this Research Request Form to:
Have Customer Service Locate a copy of my order confirmation and sent it along with order status information to the email address listed below.

I Checked email for the confirmation and was not there or was deleted
I have Checked my Bulk / Spam fold for the Email and it was not there
Company Name:
Full Name of Ship To Contact:
City and State of Ship To:
Aprox Date of Order:
Email Address:

Please allow 1-2 business day's for us to reasearch your order and reply with a new copy of the order confirmation / and or order status email.

If you need further assistance please call customer service at 208-687-5515 Monday-Friday 7:30-4:30 pst

Enter Keywords Search Above